Friday 11 April 2014

Windows Phone Errors

So now you have bought a new phone and it is giving you a hard time with different errors when you attempt to use it or download.

Below is a list of some of the errors that I can think of and solutions to them

Error code 805a0191 - This is mostly common when a user creates an Account(live account) and then do not complete the information required on the account. Now when you attempt to access services especially Xbox apps the error shows.

Solution - go to http://account.live.com : Fill out all account information. then go to
http://xbox.com : Sign in with the account, create gamer-tag, 'My Account' in the upper right. Bottom left 'Billing Contact Information'. Fill out account, attach region to account.
then
Hard reset the phone. (Settings > About > Reset your phone.)

 
 Error c00cee22 - When trying to access the Windows phone store you may get the following error c00cee22 this is a common error with people who have issues with the network or at time the store in your region maybe down.

Solution please try to test the simplest thing first are you able to access the internet from your phone, if not check the settings -> Access point -> see if there is an mobile service provider access point. If there is no value select add ->internet APN and enter the details.
If you do not have the APN you can always call your service provider and they can send you the settings.

Error 80320011 - While trying to update an App you may receive the error 80320011 this could be due to the App missing in the store

Solution -  You can try a work around the app might be missing in your region but available in other regions. Just change your region and see if you can download the app update from the store.


 Error 8018830f - trying to install new update. You download the update, but when it is time to install it, it says it couldnt open, and the (8018830F) error code shows up.

 Solution
  1.  install Lumia Updates from Store;
  2. update and/or install:  Accessories, Accesspoint, Audio, Display + Touch, Extras + Info, Feedback to Nokia, Network+, Nokia Account and  Storage Check (I think only this one is needed);
  3. go to settings > storage check (not phone storage) > slide to page 2 (Details) > Temporary Files (mine had about 130 megs, probably from the failed downloaded firmware) > Clear (now you should have around 6 megs);
  4. go to settings > phone updates > check for updates > follow the on-screen instructions > in about 30 minutes it should finish.
Error 80004004 When attempting to download an app you may receive an 80004004 error, this happens a lot when you try to use WiFi to download
Solution  If you are able to add or modify settings on your router you can try modify them to allow Windows Store through the firewall else try using data to download if the download works then you know the issues is firewall based.

Error c101a006 This error happens a lot for new users of Windows Phone, and it is an error reflecting an incorrect region setting. Your account may have been created with one regional and the phone may have a different region set on it.

Solution - you should be able to solve this error by going to your settings ->language+region then selecting the correct country that matches the account settings on your live account and also where you are at the time

4 comments:

  1. Please feel free to add more errors you have received and let me see if we can solve them. Also check the support forums for more help you can find me on www.answers.microsoft.com

    ReplyDelete
    Replies
    1. Still error message is apper. What csn i do

      Delete
  2. How do you fix 803a0000

    ReplyDelete
  3. the reason why Windows never worked in market is because you created more complexities & error codes than you have made good apps ... Windows mobile is just useless ...

    ReplyDelete